All HSR buses have a bike rack on the front bumper. Each rack can hold two bikes. The rack is built for bikes with wheels that are 40 cm (16 inches) or larger.
Some bikes may not be able to go in the rack, including tricycles, tandem or motorized bikes, and bikes with large carriers or other obstructing accessories. The bus driver will tell you if your bike cannot go on the rack
If the rack is full, it is possible to bring your bike on board if the vehicle is low-floor (wheelchair accessible), the wheelchair spot is unoccupied and the driver tells you it is safe to do so.
You are responsible for loading, securing and unloading your bike. The driver will not be able to help. HSR is not responsible for loss, damage or theft. Ask the driver if you do not know how to use the rack.
Parents of young cyclists are responsible for providing adult supervision at all points along the journey in using our Mountain Climber program. This includes loading bicycles on racks, and unloading bicycles upon arrival at their destination.
1. Remove any loose items such as water bottles, saddlebags or carriers from your bike before the bus arrives.
2. Wait for the bus to come to a complete stop. Tell the driver that you are going to load your bike onto the bike rack. Lower the rack if necessary by squeezing the rack handle.
3. If the rack is full, it is possible to bring your bike on board if the vehicle is low-floor (wheelchair accessible), the wheelchair spot is unoccupied and the driver tells you it is safe to do so.
4. Load your bike from the curb-side.
5. Lift your bike into the rack. If you are the first bike, use the space furthest from the front of the bus. Racks are available on a first come, first serve basis.
6. Once the bike is fully seated in the wheel wells, rotate the lever upwards to secure the wheel lock on the front tire. Do this in a safe but quick manner. Do not use locks or chains to secure your bike to the rack.
7. Sit near the front of the bus to monitor your bike.
Remind the bus driver that you need to unload your bike before it arrives at your stop.
Exit from the front door. Approach the bike rack from the curb and rotate the wheel lock lever downward.
Lift your bike from the wheel wells. If there are no other bikes on the rack, fold it up and lock it in place. Be sure to listen for the click to make sure it locks safely in the upright position. Pull on the bike rack before you leave to check if it is locked.
Carry your bike from the front of the bus onto the sidewalk and tell the driver you are done unloading. Never cross in front of the bus.